Hello,

On the 22nd (Tuesday) early morning, access to TestGlider was temporarily unavailable due to a domain error.

We apologize for any inconvenience this may have caused in using our services.

If you are still experiencing difficulties accessing the site, please try the following methods.

If you see the following screen:

You can resolve the issue with the following steps:

 

<Desktop-PC>

Chrome Browser

  1. General method:
    • Windows/Linux: Ctrl + Shift + R
    • Mac: Cmd + Shift + R
  2. Using Developer Tools:
    • Open Developer Tools (F12 or Ctrl + Shift + I)
    • Right-click the refresh button
    • Select “Empty Cache and Hard Reload”

Other Browsers:

  • Firefox:
    • Windows/Linux: Ctrl + Shift + R
    • Mac: Cmd + Shift + R or hold the Shift key and click the refresh button
  • Safari: Cmd + Option + R or hold the Command key and click the refresh button
  • Microsoft Edge:
    • Windows: Ctrl + Shift + R or hold the Ctrl key and click the refresh button
  • Opera:
    • Windows/Linux: Ctrl + F5
    • Mac: Cmd + Shift + R
  • Internet Explorer: Ctrl + F5 or hold the Ctrl key and click the refresh button

<Mobile>

iPhone (iOS 15)

  1. Switch to Airplane Mode
    • Open the Settings app
    • Turn Airplane Mode on and then off
  2. Reboot the device
    • Restarting the device will clear the DNS cache.
  3. Reset Network Settings
    • Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings (Note: This will also reset Wi-Fi and Bluetooth settings.)

Android (version 12) Android does not allow direct DNS cache clearing through the system UI, but it can be done via the Chrome browser:

  • Open the Chrome browser
  • Enter “chrome://net-internals/#dns” in the address bar
  • Select ‘DNS’ in the left pane
  • Tap the ‘Clear host cache’ button in the right pane

We sincerely apologize again for the inconvenience caused. We will do our utmost to ensure a stable service.

If you continue to have difficulty using the service after these steps, please contact our customer service below.

Testglider Customer Center (ChannelTalk)

 

 

 

 

Thank you.

TestGlider Team